Our innovative new WebInterpreter service allows you to enjoy the convenience of telephone interpreting but with all the added benefits of face-to-face communication. You will have a national network of experienced sector-specific interpreters instantly available to you at the touch of a button.
eSense Translations’ web-based videoconferencing service has been proven to be just as effective as face-to-face interpreting but without the hassle of finding someone in your area and paying travel expenses.
The future of interpreting
We believe WebInterpreter will transform the way you use interpreters. With a choice of 250 languages, including British Sign Language (BSL), this is a highly affordable and convenient way of breaking down language barriers.
- Save time and money: WebInterpreter can save you a significant amount of time and money as there are no travel costs to pay as well as removing the need to escort interpreters to and from the meeting location.
- Drastically increase the number of interpreters and languages available to you: You will have access to more than 6,000 interpreters based all over the country instead of being limited to those working in your area. This means you can choose an interpreter based on their experience and skills rather than their location.
- Safe and secure: Using WebInterpreter helps preserve the security of your site as well as safeguarding confidentiality. You don’t need to worry about the security risks of bringing an interpreter on site or into contact with vulnerable adults or children.
- Drastically reduce the risk of a confidentiality breach: As you are using interpreters from all over the UK, there is less risk of using someone who is from the same community as the non-English speaker they are interpreting for. This reduces the potential for breaches in confidentiality.
WebInterpreter is quick and easy to set up and can be used on your PC, laptop, tablet or smartphone. There is no software to install or download as it is accessed through your web browser.
Its benefits include:
- Unlimited free training to make sure you are confident using the system and full technological support so the service works for you every time you need it.
- Instant access means you can get the language support you need right away without any delays.
- WebInterpreter removes the need for time-consuming security clearance and signing-in processes for interpreters visiting sites. This means you are only paying for the time they spend interpreting.
- You can choose to have a video recording or transcript of your session. This will enable you to have a completely accurate record of what was said, which will help with quality control and if you need to review the conversation in the future.
- Reducing the need to travel benefits the environment and reduces carbon emissions.
Our commitment to quality
All our interpreters are experienced and expert in their field. And as you don’t have to worry about where they are based, we can match you with the very best person for the job. We regularly carry out spot-check assessments to ensure we deliver an excellent service to our customers every single time.